We’ve used the Espresso Doctor for years to service and repair our home machines. The come-to-your-home technician is well worth the money, you don’t have to be without your coffee for even one more day! Michael is great and always explains and shows you exactly what’s gone wrong and what he’ll need to do to repair it so there’s no mystery.
We have just purchased a Verona commercial machine from the Espresso Doctor for our office (about 15 people). Michael suggested a great machine for what we needed and within our budget. He delivered it the next day and even installed it for us. Really happy with this service.
Service and repairing is 5 star by Dr Espresso, thanks especially to Simon, friendly efficient but most importantly has kept me caffeinated!
Chris came out to fix our coffee machine, we found him professional and helpful.
lovely friendly staff, great service and our machine was repaired and back in action very quickly – thank you
Ralph & Marilyn Condon
This team always delivers good service and their descaler and filter accessories are very well priced.
Our technician arrived on time, explained the work, carried out the repairs and provided us with advice for future needs without any of the usual sales pitch. I was very happy with all aspects of the job and as a plus- the coffee machine is better than ever.
Great service, technician explained faults and how use my machine 🙂
If your coffee machine is a Ferrari, you want to maintain it like a Ferrari.
These guys are the best in the business.
Very professional and very helpful
Just bought a machine and spare parts, great service and prices.
Staff were friendly and professional. Quote was on the money and a reasonable price. Quick to repair once looked at an quoted.
Very fast and efficient service
Quick and efficient service and they explain what the problem is and parts that have been fixed
We have always used The Espresso Doctor and use them as a call out type service. We have always had excellent service from them. The time and date they state they are coming is exactly when they turn up which is a rare thing these days. I sometimes have a few problems understanding the gentleman on the phone but I can excuse this as he probably doesn’t always understand me!
Friendly, quick service, outlines the costs clearly prior to doing the work
My experience is always happy and the work excellent, and I am very happy with the servicing price point. This time around I had to return the machine for a couple of minor issues, but there was no question about finalising those issues within the one service charge. I’ll be returning to Espresso Doctor yearly.
Michael is a very knowledgeable and helpful tech and would highly recommend The Espresso Doctor for any problems and/or solutions.
I put my machine in on a Friday and got a phone call the following Monday indicating they have assessed the machine and provided a quote to fix. I picked up the machine Monday afternoon. Couldn’t be more happier with their service and experience in their technicians. This is the second time I have used their services in the past two years. Definitely use their services again.
Have always found staff to be friendly, courteous and helpful and do a great job.
Really impressed with service – friendly, good advice, quick and liked that I got the old parts back to prove the new parts were in there.
After speaking to several disinterested service centres I found this companies response to be 10/10. Intelligent and helpful, problem solved.
Every time we have had the Espresso Doctor out we have had a great experience. Professional Business and a pleasure to deal with.
Using the Espresso doctor was really easy. The guys were keen to help and seemed knowledgeable. The fix was quick and I was back making coffee in a couple of days.
November 22 2017
I am pleased to provide a testimonial regarding service provided by The Espresso Doctor.
I have a DeLonghi Coffee Maker (Model ESAM5500). From the day it was purchased it never made a cappuccino as expected .
There were several services to attempt to rectify the problem and after the last service I requested that the machine be replaced . I was directed to contact The Espresso Doctor and did so with some reluctance because we felt that the machine was no good .
The service from The Espresso Doctor was excellent – A1 . Advice on collection and explanation as to the service to be provided was friendly helpful . The machine was very quickly repaired and returned to me without delay . A detailed explanation as to the repairs made were provided.
The best thing however is that the machine has never worked so well , in fact better than ever!!!!.
John and Marilyn DEKKERS
31 March 2017 DeLonghi ESAM 3400.S
I have had my machine serviced by The Espresso Doctor about 4 or 5 times over the years.
Always been happy with the service and workmanship